TheChocolateOpal®
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Integrated Policies


Connecticut State Sales Tax 6.35% ​For purchase(s) shipped to Connecticut,
Sales Tax is added to total purchase, before discount is applied.

IRS states, "A Connecticut retailer that accepts orders for tangible personal property by computer and ships or delivers the items to Connecticut addresses must charge and collect Connecticut sales or use tax on the sales.​"
Payment Options
We accept payment through the following Major Credit Cards and/or PayPal: 
Discover
American Express
MasterCard

Visa
If you choose to checkout with PayPal; "Bill Me Later" will be an option, subject to credit approval.
Please note:  Signing up for a PayPal account is not required for your order.

Choose Your Shipping Option

​All Shipping Options, include Tracking!
​

Free-USPS First Class Parcel Shipping To USA Only!  
USPS-First Class package/parcel with Tracking, shipped within 2 Business Days- FREE!
Compliments of TheChocolateOpal® FREE Shipping to USA !  Every order (No Minimum Purchase Required)  that is shipped within the United States, receives this complimentary service. This includes, Alaska and Hawaii and Puerto Rico.

1.)  100% Free!! USPS First Class Parcel Shipping To USA Only! 2 to 4 Day/ESTIMATE Delivery.  
-Includes Tracking-
No Charge.....Free!
Order before 8:00 a.m. Eastern Daylight Time-EDT/Mon-Fri. Ship-Same Day!
Orders submitted after 8::01 a.m./Mon-Fri. Ship-Next Day!

(Exceptions, Holidays, Weekends, Inclement Weather Conditions)

2.)  Free USPS First Class Parcel Shipping USA-2 to 4 Day/ESTIMATE Delivery-Includes Insurance For Purchase Up to $ 500
-Includes Tracking-
Insures purchase value, up to $ 500.00

$ 10.00

3.)  ​USPS-Priority Mail Express Shipping/Parcel 1-2 days Guaranteed with Signature Confirmation
Includes Insurance on purchase up to $ 100.00
Includes Tracking
Includes ​Signature Confirmation
​*** Order before 10-a.m. EDT-Monday thru Friday, 1-2 Days Guaranteed Delivery-Depending on your Zip Code. ***

Priority Mail Express is an expedited service, with a money back guarantee from USPS.
USPS fastest domestic service, with a money-back guarantee and overnight scheduled delivery to most U.S. addresses, including PO Boxes.
$ 40.00

4.)  ​
USPS-Priority Mail Express Shipping/Parcel 1-2 days Guaranteed with Signature Confirmation
Includes Insurance on purchase $ 100.01 to $500.00
Includes Tracking
Includes ​Signature Confirmation

​*** Order before 10-a.m. EDT-Monday thru Friday, 1-2 Days Guaranteed Delivery-Depending on your Zip Code. ***
Priority Mail Express is an expedited service, with a money back guarantee from USPS.
USPS fastest domestic service, with a money-back guarantee and overnight scheduled delivery to most U.S. addresses, including PO Boxes.
$ 55.00

If you would like an optional shipping method, or preferred shipping service, please contact TheChocolateOpal® for pricing.  Contact information is provided for you, at the bottom of this page.

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International Parcel Shipping Fees 
-Shipping to all countries outside the U.S.-
$ 20.00 flat rate/US dollars
USPS International shipping destination dates may vary, between 1 -2 weeks.
Order before 8:00 a.m. Eastern Daylight Time/Mon-Fri.  Ship-Same Day!
Orders submitted after 8:01 a.m../Mon-Fri Ship-Next Day!

(Exceptions, Holidays, Inclement Weather Conditions)

Handling/Packaging
You will receive all jewelry, ready for gifting......
Jewelry is carefully protected and ornately gift packaged, for Free!

Refunds/Returns
We want you to be delighted with your purchase!
If you are unsatisfied for any reason- No questions asked!
We will refund your purchase up to 30 Days from purchase date.
​
*​*Security tag must be attached and unaltered to receive refund.

For Refunds/Returns After 30 Days - Please Note
We are unable to refund your account on any purchase after 30 days
from purchase date. On the 31st day from purchase, a (purchase price) credit with
no expiration date- will be issued for you, to use at any time with TheChocolateOpal®

Exchanges
Exchanges aren't possible, our items are one of a kind.
Therefore, you will receive a refund.

Returning Your Items
All items must be returned with protection of a box.
Please refrain from using bubble envelopes as they run a high risk of crushing/damaging items- They are run through USPS automated sorting machines.
We can not accept items shipped in bubble/envelopes.

Prior to returning your purchase, please contact TheChocolateOpal® with notification and the date that your jewelry will be physically, returned./shipped.

Return To Address:
TheChocolateOpal
PO Box 481
Dayville, CT 06241


Buyer pays shipping fee(s) for return(s) sent back to TheChocolateOpal®
The following photo, shows a pair of damaged earrings
that were shipped in a bubble envelope.
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Discounts
Coupon Codes will be distributed by email or you may find a code on RetailMeNot
One code per order can be used.
Coupon Code/Discount(s) can NOT be combined with any other.
6.35% CT Sales Tax for purchases shipped to Connecticut, are added to total purchase, before discount is applied.


Any product on site that is marked down, is eligible for extra savings with one/single discount code, and can only be applied at Shopping Cart during check-out.

Gift Certificates
NO Sales Tax applied to Gift Certificates.
After Certificate is purchased, we place a "Code" on it for the recipient to redeem at checkout.
This code can be used at any time, with no expiration date!
If you have a remaining balance/credit, again it will be used with the same code
issued on certificate, until the balance reaches $ 0.00.
Gift Certificates can not be combined with any other discount/coupon or promotion. 
Gift Certificates are Non-Refundable!

Photography & the Effects of Lighting
TheChocolateOpal® attempts to photograph and best describe our pieces as accurately and clearly as possible.
"The Look" or color of gemstones are affected by the lighting/tint, that they are exposed to.  Photos of the jewelry are taken in various lighting conditions, our goal is to bring out the most natural and colorful version of the gemstone.

Our Gemstones are unique and may show natural blemishes/inclusions/formations. 

The monitor/device that you are viewing, may display a contrasting shade of color, than the actual item.  We highly recommend that if you are trying to color match jewelry of your own, to a selection of ours, that you contact TheChocolateOpal® for further assistance.

Order Securely With TheChocolateOpal®
Order online, 24-7
We are SSL Compliant/Secure, Your Credit Card Purchase is Encrypted!

Special & Custom Order Policy

Corporate Discount, ​Special and Custom orders with TheChocolateOpal-Require full payment on ordering.
​

Privacy Policy
What Information do we collect?
We collect information from you when you register on our site, place an order, fill out a form or Sign-Up for Special Discounts/Emails.

When ordering or registering on our site, as appropriate, you may be asked to enter your:  name, e-mail address, mailing address, phone number or credit card information.

Google and Amazon, as a third party vendor, use cookies to serve ads on our site.  Google's use of the DART cookie enables, to serve ads to our users, based on your visit to our site and other sites on the Internet.  Users may opt out of the use of the DART cookie by visiting the Google ad/Amazon and content network privacy policy.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

Transaction Process
Your transaction information is 100% SSL encrypted/secure. The limited information will not be sold, exchanged, transferred, or given to any other company for any reason, whatsoever. The information and its processes are for the sole purpose of delivering the purchased product or service requested.

Periodic Emails Sent
The email address your provide for order processing, may be used to send you information and updates pertaining to your order, (approximately 3 per year) in addition to receiving occasional updates, related product or service information.

Unsubscribe From Emails
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter-submit or access your personal information.

We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.  After a transaction, your private information;  credit cards, financials, etc., will NOT be stored on our servers.

Do We Use Cookies?
Yes, cookies are small files that a site or its service provider transfers to your computers hard drive through your Web Browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.  We use cookies to help us remember and process the items in your shopping cart, (You will receive an email notifying of an abandoned shopping cart) understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.  We may contract with third-party service providers to assist us in better understanding our site visitors.  These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.

Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information, email address or phone number, even when you sign-up for discounts or our jewelry giveaway. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours, or others rights, property or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising..

Connecticut Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the Connecticut Online Privacy Protection Act.  We, therefore will not distribute your personal information to outside parties without your consent.

Your Consent
By using our site, you consent to our websites policies.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on November 26, 2017.

Contact Us
If there are any questions regarding this privacy policy, you may contact us

using the information or email contact form, below:

P.O.  Box 481
Dayville, CT  06241
U.S.A
860-420-8336
If interested in receiving emails with Discounts and Special Promotions, 
please subscribe through our Sign-Up For Discounts link 
and you will receive, Special offers and more!

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